Jaipur rugs products come with a product warranty of up to 12 months against manufacturing defects depending upon the construction (weaving) of the rug as below
|Hand Knotted, Tibetan, Patchwork||12 Months|
|Hand Tufted, Handloom, Flat weave, Shags, Hand-woven||6 Months|
In case of a defect found kindly notify us via e-mail us at firstname.lastname@example.org or call +91-80034-97774 along with 3 images of the damaged rug/carpet. If the defect is found to be of the nature covered under warranty policy, we will provide you the best possible resolution. Warranties are non-transferable. Proof of original purchase is also required. If Jaipur replaces your rug under any of the limited warranties, the remaining portion of the warranty period will be based on your original purchase date.