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Cleaning Your Rugs






General Tips

  • Clean spills immediately so that they do not become set in the rug
  • Don’t rub stains as it can cause them to become set in the fibers, rather blot them with a cloth
  • Ensure that any cleaning products are completely removed after cleaning
  • After cleaning, use dry towels to absorb remaining moisture
  • When having rugs cleaned professionally (especially hand-made rugs), always make use of reputable rug experts
  • Before professional cleaning, ensure that the rug is inspected with the cleaner to confirm its condition and obtain a signed receipt and guarantee of work


Cleaning Guide


WOOL RUGS

  • Vacuum wool rugs regularly to keep them looking their best
  • When cleaning, use only cold or lukewarm water to avoid shrinkage and damage
  • Blot away any spills immediately and then clean with mild soap and water – do not use oxygen cleaners
  • Avoid exposure to direct sunlight to prevent fading
  • For best results, professional cleaning is recommended


SILK RUGS

  • Never saturate or soak silk rugs with water as this can damage the fibers
  • Blot away any spills immediately and then clean with mild soap and water – do not use oxygen cleaners
  • For best results, periodic professional cleaning is recommended and encouraged to protect silk fibers


NATURAL FIBER RUGS

  • Natural fibers are highly absorbent and should be cleaned regularly
  • Vacuum regularly to prevent dirt from becoming trapped in the fibers
  • Do not steam clean or saturate with water – this can cause rugs to shrink or be damaged
  • Avoid exposure to direct sunlight to prevent fading
  • Periodic professional cleaning (preferably suction or dry extraction) is recommended for best results